Strengthening relationships with superior service
Completely sensitive to the distinct needs of our health plan partners, DentaQuest serves as the primary call center for more than 18 million members of commercial and government programs. Far more than a service provider, DentaQuest is a strategic partner and consultant to our customers, with a single point of contact to facilitate communications and problem solving.
Clean Claim Accuracy Rate is over 99%
Robust Portals give providers and members secure, HIPAA-compliant access to data 24/7
24-Hour Integrated Voice Response System efficiently delivers information on eligibility, benefits, and claim status
Translation and Interpreter Services are available for members on administrative services