Mary Murack Director, Capture Management As an expert at capture management, Mary collaborates with DentaQuest team members to identify and pursue strategic opportunities. She is responsible for following a structured capture process to identify, develop, qualify, and position DentaQuest favorably with both existing and potential clients and move the opportunity through the qualification process to the submission of a successful bid. Mary joined DentaQuest in 2004 as an account executive in client relationship management and contract compliance. Mary has also served as national corporate account director, managing the implementation of state programs and overseeing multi-state managed care contracts. Most recently as a regional director, Mary was responsible for maintaining productive client relations by identifying areas for improvement and ensuring contractual and quality compliance. Mary is focused on meeting client service expectations. She makes herself accessible to her clients and internal team members and approaches all issues with a problem-solving attitude. Mary has a thorough knowledge of DentaQuest operations, processes and programs and builds strong relationships with team members to support client program needs. Mary has more than 20 years’ experience in the dental industry. Prior to joining DentaQuest, Mary worked in the dental field as a certified dental assistant, trainer and practice manager.