Strengthening relationships with superior service
As we are sensitive to the distinct needs of diverse populations served by government programs, DentaQuest serves as the primary call center for more than 20 million members of state carve-out programs. Far more than a service provider, DentaQuest is a strategic partner and consultant to our customers, with a single point of contact for you to facilitate communications and problem solving.
- Clean Claim Accuracy Rate is over 99%
- Robust Portals give customers and providers secure, HIPAA-compliant access to data 24/7
- Highly Specialized Customer Service Team provides caring and knowledgeable assistance to members and participating dentists
- 24-Hour Integrated Voice Response System efficiently delivers information on eligibility, benefits, and claim status
- Translation and Interpreter Services are available for members on administrative services