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Social Media Terms of Use

Our community guidelines (Terms of Use) are listed below.

DentaQuest created this Facebook page to help keep your smiles healthy. We also want to help you make the most of your benefits. For that reason, we encourage you to read and share the information we post.

If you want to share, there are a few things you should keep in mind:

  • Anything you post on this page is public. Everyone else can see it
  • We will not ask you to share personal information and you should not share any personal information
  • Please be kind and considerate to others on the page
  • Not all posts on our Facebook page are created or endorsed by DentaQuest

 We do monitor our page. This is done during regular business hours. We will answer directly to private messages.
However, the best way to reach us is by calling us at one of the numbers below.

  • Medicaid Dental Plan: 1-800-516-0165 (toll-free),
  • Children’s Health Insurance Program (CHIP) Dental Plan: 1-800-508-6775 (toll-free) 
  • 7-1-1 (TDD/TTY toll-free)

If this is a medical emergency, please call 911 or visit your nearest emergency room.

Rules for Posting

We want this to be a safe place for all members.
We can review any and all comments. We may take down posts that violate HIPAA rules or are against Facebook’s guidelines. This includes comments that are:  

  • Inappropriate
  • Offensive
  • off-topic 
  • privacy-invading 
  • potentially libelous  
  • contain solicitation or are disruptive to constructive conversation  

We may ban someone from the DentaQuest page if they break the rules. They may also be reported to Facebook.
You should only share videos and photos you own on the page. When you do share videos or photos, you are agreeing that you own and have permission to share them. DentaQuest is not responsible for any claims otherwise. 
We may post health-related news and updates on this page.  We do this to give you general health information. We are not giving you medical or dental advice. You should not rely on what we or others post here it in place of getting care from your doctor or dentist. Before you get care, you should check how it is covered by your plan. There may be things we talk about on this site (or on websites we link to) that have costs for you. Check before you get care.
The information on this site can include links to other websites that are not owned by DentaQuest. We do not control or have an association with those websites and/or the website content. We are not responsible for what is posted on those other sites.  
We may change these community guidelines in the future. 
For questions or comments, please contact us at Medicaid Dental Plan: 1-800-516-0165 (toll-free), Children’s Health Insurance Program (CHIP) Dental Plan: 1-800-508-6775 (toll-free) or 7-1-1 (TDD/TTY toll-free). If this is a medical emergency, please call 911. 

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