NEWS & RESOURCES

PREVENTISTRY CENTRAL

Welcome to Preventistry® Central, your one-stop-shop for prevention-focused best practices and education to encourage a lifetime of good oral health. You'll also find industry news, articles from thought leaders and information on trends shaping dental benefits, insurance and care.

News Release

DentaQuest Donates $45,000 to Michigan Organizations Increasing Oral Health Care Access

Contributions include programs at the University of Detroit Mercy School of Dentistry, Central City Health, Great Lakes Bay Health Center, Cherry Health Foundation, Macomb Community College, Lansing Community College and the Michigan Dental Association

Article Cards
Prevention Healthy Teeth and Gums at 60 and Beyond Mature adults can be prone to new oral-health concerns. Taking care of them early helps to prevent pain and trouble.
News Release DentaQuest Donates $50,000 to Support Hurricane Idalia Relief Efforts in Florida DentaQuest, part of Sun Life U.S., is contributing $50,000 to several organizations across Florida to aid response and recovery in the wake of Hurricane Idalia.
Industry Insights Addressing Health Disparities of the Underserved Health Equity Heroes provide vulnerable groups with access to oral health care and much more.
News Release DentaQuest, Teledentistry.com Partner To Expand Access to Dental Care Member benefits in several markets to include virtual 24/7 dentist appointments, personalized patient outreach
News Release DentaQuest Announces 2023 Health Equity Heroes: Health Connectors Leaders from across the country recognized for bridging gaps and advancing equitable access to oral care, awarded with $60,000 in charitable contributions
News Release DentaQuest Introduces New Mobile App For Dental Members myDentaQuest smartphone app launches in Texas to provide easy access to dental benefits for members
Improving the Oral Health of All Social Determinants of Health DentaQuest supports large-scale changes in policy and infrastructure to improve SDOH. It is essential to our mission to improve the oral health of all.
Improving the Oral Health of All Access To Care This article discusses the complex barriers that keep people from accessing oral health care and how to think differently about how we deliver it
Industry Insights Windward: A Better Way to Process Dental Claims Windward is fully automated and can auto-adjudicate a claim in less than a second, in addition to processing thousands of workflows, edits and clinical decision processes to meet client needs.
General Oral Health Vaping and Your Oral Health Vaping harms the whole body, including your teeth and gums. Free programs can help you quit.
General Oral Health How Gum Disease Can Hurt Your Pregnancy Here's how to keep gum disease from having a bad impact on pregnancy, childbirth and your baby.
Improving the Oral Health of All Oral Health Equity Everyone deserves to be healthy — a healthy mind, a healthy mouth, a healthy body. But if we really mean everyone, oral health equity must be a priority.
Children's Oral Health Oral Health for Babies Daily habits can support a baby's oral health even before the first tooth comes in.
General Oral Health How to Stop Bad Breath Bad breath (also known as halitosis) comes from certain foods, lack of oral hygiene, gum disease, dry mouth, tobacco, or medical problems.
News Release DentaQuest to Continue Management of Oral Health Care for Virginia Medicaid Recipients Under New Contract Award continues DentaQuest’s longstanding partnership with Virginia Department of Medical Assistance Services to improve oral health outcomes statewide for children and adults
News Release DentaQuest Earns Utilization Management, Credentialing Accreditations from National Committee for Quality Assurance NCQA grants accreditations through voluntary assessments governed by the industry’s “strictest quality standards”
News Release DentaQuest Aims to Increase Access to Dental Care for Virginia Medicaid Enrollees Recent partnership with Virginia Health Care Foundation encourages more providers to join safety net dental practices across the state
Industry Insights DentaQuest Teams Up with Whiz Kids and City Care Providing oral health resources to hundreds of children in the metro Oklahoma City area
Industry Insights Three Keys to Medicare Advantage Dental Compliance Your Medicare Advantage plan's integrity and health depend on regulatory compliance and robust fraud, waste and abuse strategies.
Industry Insights Medicare Advantage Dental Done Better by DentaQuest Increase your plan’s value, differentiation and impact with DentaQuest’s dental and vision solutions.
Industry Insights DentaQuest Earns Two NCQA Accreditations NCQA certified DentaQuest for utilization management and credentialing, using voluntary assessments governed by the industry’s “strictest quality standards”
Industry Insights New DentaQuest Contract Continues Virginia Medicaid Oral Care Contract renewal continues DentaQuest’s longstanding partnership with Virginia Department of Medical Assistance Services to improve oral health outcomes statewide for children and adults
Industry Insights Working to Increase Dental-Care Access in Virginia DentaQuest’s recent partnership with the Virginia Health Care Foundation incentivizes dental clinicians to join safety net dental practices across the state
Industry Insights Boost Medicare Advantage Satisfaction with Dental Excellence Use personalization and connection to differentiate your health plan among Medicare Advantage members
Industry Insights Digital Engagement Boosts Member Utilization, Satisfaction HIPAA-compliant, third-party texts increase dental member utilization by 13%
Industry Insights Executive Spotlight: Cheryl Polmatier Gain insight on work/balance, relationship-building, and accountability from Cheryl Polmatier, AVP at DentaQuest and advisory board member of Women in DSO.
Industry Insights Expert Q&A: Oral Health’s Impact on Substance Abuse and Addiction Treatment When addiction and substance abuse come to mind, most people imagine damage to the lungs, heart or brain — not oral health injuries to teeth or gums.
News Release Local Non-profit Leader to Be Recognized for Program Vaccinating 266,000 At-risk Residents in LA DentaQuest Health Equity Hero program will honor Jim Mangia at a mobile vaccination event.
Industry Insights Gain New Health Plan Members with Dental Dental gives health plans a competitive edge. Our experts design market-specific dental plans to benefit members and organizations alike.
Industry Insights Education Can Counteract Health Disparities See how four Health Equity Heroes fight health disparities with education – from the grassroots level through clinical academia.
Industry Insights Oral Health Disparities in Hispanic Communities Let's talk about U.S. Hispanics’ oral health disparities, plus policies that can reverse unhealthy trends.
Industry Insights Community Partnerships Help to Solve Health Disparities See how three Health Equity Heroes help make healthy living possible for the people around them.
Prevention How to Prevent Cavities Simple steps to stop acids from damaging your tooth enamel will help you prevent cavities over time.
Prevention Oral Cancer in Mature Adults Oral cancer mostly happens in people 55 years and older. Know the risks and how to protect yourself.
IMPROVING THE ORAL HEALTH OF ALL Value-Based Care DentaQuest supports value-based care (VBC) care delivery models that reward providers for quality health outcomes rather than the quantity of care delivered.
Industry Insights Anatomy of a Powerful Dental Network Solution To reach Medicare Advantage members, health plans need a dental partner with network solutions that deliver greater access and better performance.
General Oral Health Four Ways to Keep Your Smile Healthy Take care of your teeth and gums for a healthy smile.
General Oral Health Don't Ghost Your Dentist Stay on top of oral health and overall wellness when you make the most of your dental appointment.
News Release Sun Life and DentaQuest donate $100,000 to RIZE Massachusetts DentaQuest President Steve Pollock presided as master of ceremonies at recent 5-year anniversary breakfast recognizing the organization’s efforts to combat the opioid crisis
Prevention Dental Sealants Prevent Tooth Decay A dental sealant is a thin coating that protects teeth.
General Oral Health Preventing Cavities Have you had a cavity recently? If the answer is yes, you are more likely to get another. Read on to learn how you can reduce your risk.
General Oral Health What to Expect When Returning to the Dentist As dentists reopen their practices during the COVID-19 pandemic, they are being provided with resources, guidelines and safety protocols from both the American Dental Association (ADA) and the Centers from Disease Control (CDC) for how to move forward.
Children's Oral Health Prevent Cavities in Early Childhood Guard against pain and infection for your child with a couple of small changes.
General Oral Health How to Care for Your Dentures Keep your dentures clean and in good shape.
General Oral Health Oral Cancer: What You Need to Know All about signs, screening and early detection of oral cancer.
General Oral Health Tooth-Brushing Tips Brush up on a healthy habit. Your teeth and gums with thank you.
General Oral Health Tobacco Makes Your Mouth Unhealthy Using tobacco is always bad news, including for your teeth and gums. Get help with quitting.
General Oral Health FAQs About Oral Health During Pregnancy and Infancy Understand special oral health concerns during pregnancy, dental benefits for pregnant women and babies, and more.
General Oral Health Why Flossing Is Good for You Use dental floss once a day for healthy teeth and gums.
Improving the Oral Health of All Get the Most Out of Your Dental Benefits Dental coverage is an important part of maintaining your overall health. So prioritizing dental coverage should be a no-brainer, right? We think so!
General Oral Health What to Do if You’re Afraid of the Dentist If you avoid the dentist because of possible pain or discomfort, these tips can help.
General Oral Health What Is Antimicrobial Mouthwash? Antimicrobial mouthwash kills bacteria to control or reduce bad breath, gingivitis, plaque and tooth decay. It requires a prescription.
News Release DentaQuest COO Kamila Chytil Named to Synchrony Board of Directors Technology and operations executive brings digital transformation expertise to leading financial services company.
Children's Oral Health How to Check Your Child’s Teeth A quick peek can alert you to trouble.
Children's Oral Health Oral Care for Toddlers (18 to 24 Months) Encourage your child’s life-long oral health.
Children's Oral Health Fluoride Protects Against Cavities Flouride is your child's friend for a lifetime of oral health.
Children's Oral Health What to Know About Caring for Baby Teeth Comfort and care make you a real-life Tooth Fairy.
General Oral Health Do You Drink Bottled Water? Why pay extra for something that doesn't help?
General Oral Health Diabetes and Oral Health A dentist can find signs of Type 2 diabetes during a regular check-up. That's important to help protect your teeth, gums and whole body.
Adult Oral Health A Caregivers' Guide to Oral Health for People with Disabilities Here's how caregivers can protect oral health.
General Oral Health FAQs: Pregnant Women and Gum Disease Gum disease is a special concern when you are pregnant.
Children's Oral Health Dental Visits with Your Child: What to Do Get ready, get set, go to the dentist!
General Oral Health All About Root Canals Frequently asked questions about root canal treatments.
Industry Insights How Value-Based Care Benefits Members, Providers and Plans A model that rewards dental clinicians for high-quality, cost-efficient care
News Release DentaQuest Opens Nominations for 2023 Health Equity Heroes The awards recognize individuals and organizations working toward equitable access to oral care and optimal health outcomes
News Release DentaQuest Observes National Children’s Dental Health Month With New And Ongoing Partnerships Collaborations with America’s ToothFairy and local community-based organizations foster increased awareness of beneficial oral health practices among children and their families
Industry Insights How and Why Dental is the Twinkle in Medicare Advantage Stars The right dental benefits partner can boost member experience and plan success
News Release America’s ToothFairy Teams up with Sun Life and DentaQuest to Raise Awareness About Oral Health Disparities in Marginalized Communities America’s ToothFairy, a nonprofit organization that provides resources to increase access to dental care and oral health education programs, is partnering with Sun Life and DentaQuest.
News Release DentaQuest’s Cheryl Polmatier Named to Women in DSO®️ Advisory Board Her dedication to advancing women’s leadership in oral health care aligns with both organizations’ goal to grow and promote female leaders
News Release America’s ToothFairy and DentaQuest Team Up To Fight Teen Vaping During National Children’s Dental Health Month DentaQuest today announced a partnership with America’s ToothFairy to educate communities on the dangers of vaping.
News Release DentaQuest’s Steven J. Brady Named to TeamSmile Board of Directors DentaQuest is rooted in outcomes-based, cost-effective dental solutions to increase access to care for a variety of populations. Currently, Steven oversees DentaQuest teams that manage client partnerships to deliver dental benefits for millions of people across several states.
Provider Perspectives Partner Spotlight — Dr. Winifred Booker on Highchair Dental Care At DentaQuest, we are committed to improving oral health care for all — from infants to elders.
News Release Sun Life and DentaQuest donate $100,000 to Embrace Boston Sun Life U.S. and DentaQuest, which is part of Sun Life U.S., have donated $100,000 to Embrace Boston, a fund established in 2017 to create a memorial tribute to Dr. Martin Luther King, Jr. and Coretta Scott King.
Industry Insights Five Big Preventive Dental Care Wins in 2022 At DentaQuest, we know that improving the oral health of all starts with providing equitable access to dental care for all. Considering that nearly 74 million Americans lack dental benefits, there is a lot of work to be done to break down barriers to care.
Provider Perspectives Introducing Curodont — a New Tool for Prevention We are always searching for new tools to address prevention, which is why Curodont has been piloted in our Advantage Dental+ clinics across the country.
News Release DentaQuest Invests in California Organizations Supporting Diversity, Equity and Inclusion in Oral Health Contributions include programs at Western University of Health Sciences College of Dental Medicine, Children Now, and United American Indian Involvement, Inc.
Industry Insights DentaQuest’s Mission Month Dental Health Outreach Program 2022 Once fall rolls around, everything gets a bit busier and with the world seemingly moving 100 miles per minute, it’s important to slow down and take time to help those in need. That’s why every October, DentaQuest employees take time to give back to their local communities with our dental health outreach program) and make a difference.
Industry Insights On the Road with DentaQuest's Medicare Advantage Team DentaQuest’s Medicare Advantage team was on the road helping to support clients as they talked to brokers and customers about the value of offering plans that include dental and vision benefits for seniors.
Industry Insights National Native American Heritage Month — Spotlight on Dr. Darlene Sorrell One population that is severely underrepresented are American Indians/Alaskan Natives (AI/AN), making up only 0.3% of the workforce. That’s why it’s so important to celebrate pioneers in the industry who are paving the way for the next generation of dentists — dentists like Dr. Darlene Sorrell.
Insights Article The Haven of Health: Finding Your Dental Services Home At DentaQuest, we recognize the importance of access to quality dental services — especially for children.
Industry Insights Medicare Advantage Can Close the Gap For Dental Plans For Veterans Yet it also would likely not be shocking to most veterans that VA benefits can be inadequate and hard to access. That goes double for dental plans for veterans.
News Release DentaQuest Contributes $115,000 to Support Free Pop-Up Dental Clinics Across the U.S. Investment fills gap in access to preventive and restorative dental care for individuals in need.
News Release DentaQuest Expands Access to Oral Health Care for Floridians in 3 Dental Deserts With Its Affiliated Organization, Advantage Dental+ As part of its mission to improve the oral health of all, DentaQuest is expanding access to dental care in three Florida Panhandle counties, all designated as dental health professional shortage areas (HPSAs).
Industry Insights Improving Access to Dental Health Care Through Case Management It’s no secret that access to dental health care is an ongoing issue in our country, with emphasis drawn to it after the conversation around expanding Medicare.
News Release DentaQuest’s Roxanne Martinez Recognized By Nation’s Largest Professional Hispanic Membership Association DentaQuest announced today that Executive Vice President and Chief Human Resources Officer Roxanne Martinez is an inductee to the Association of Latino Professionals For America’s (ALPFA) second annual Most Powerful Latinas (MPL) Hall of Fame.
News Release DentaQuest Recommended as Preferred Vendor by the Association for Community Affiliated Plans Company highlighted in three key categories: dental, vision, and health plan and third-party administration.
News Release DentaQuest Recommended as Preferred Vendor by the Association for Community Affiliated Plans DentaQuest, the nation’s second largest dental benefits administrator, today announced it has been selected as a preferred vendor by the Association for Community Affiliated Plans (ACAP).
Provider Perspectives Increasing Diversity in the Dental Field is Key to Solving Our Workforce Crisis It may be surprising that a lack of Hispanic representation in the dental field compounds barriers to care among this already underserved population.
News Release DentaQuest Donates $500,000 to Support Hurricane Ian Relief Efforts in Florida DentaQuest, the nation’s largest provider of Medicaid and CHIP dental solutions, today announced a $500,000 contribution to the Florida Disaster Fund, which assists Florida’s communities as they respond to and recover during times of disaster.
Industry Insights Why Oral Health was a Focus at the Black Maternal Health Conference Amber Bonnaig, DDS, dental director at DentaQuest, had the opportunity to present at the 2022 Black Maternal Health Conference and Training Institute™.
News Release DentaQuest and TeamSmile Launch New Dental Home Project DentaQuest, the nation’s largest provider of Medicaid and CHIP dental solutions, and TeamSmile, today announced the launch of the TeamSmile Dental Home Project powered by DentaQuest, a nationwide initiative that connects children in need with long-term dental care resources and dental teams.
News Release DentaQuest Selected by Partners Health Plan to Administer Dental Benefits for Individuals with Intellectual and/or Developmental Disabilities in New York DentaQuest, one of the nation’s largest and most experienced Medicaid dental benefits administrators, today announced its new engagement with Partners Health Plan (PHP) to increase access to oral health care and improve outcomes for individuals with intellectual and/or developmental disabilities (I/DD).
Provider Perspectives Tips Any Dentist Can Use When Caring for Patients With Intellectual And Developmental Disabilities Jacob Dent, DDS, has dedicated his professional career to learning and teaching about the oral health needs of individuals with intellectual and developmental disabilities (I/DD).
News Release DentaQuest’s Steve Pollock and Susan Pollock Honored by the Massachusetts Association of Mental Health DentaQuest President Steve Pollock and his wife Susan, recently received the Friend & Leader Award by the Massachusetts Association of Mental Health (MAMH).
Provider Perspectives “All you need is an open mind.” A Dental Student’s Vision for I/DD Inclusive Dentistry Gabby’s passion for I/DD care is as infectious and inspiring as it is informative.
Industry Insights Health Equity Hero: Dr. Mary Martin and Smiles for Success When Dr. Mary Martin saw an article written by a female dentist on battered women and oral health back in 1995, it sparked an idea and a passion that would change the lives of hundreds of women across the country.
Industry Insights “It Made My Heart Go Light” — Expanding Care for Adults with I/DD in Louisiana When the state of Louisiana recently passed legislation to provide comprehensive adult dental benefits for people with intellectual and developmental disabilities (I/DD), it was cause for celebration.
Industry Insights Health Equity Hero: Louisiana Representative Rhonda Butler As a parent of an adult with intellectual and/or developmental disabilities (I/DD), Louisiana state representative Rhonda Butler understood from experience that dental care is the number one unmet need among adults with I/DD.
Insights Article Oral Health Tips for Patients with I/DD and Their Caregivers Oral hygiene tips can help prevent problems and keep your teeth healthy. DentaQuest knows that it can make a big change in the quality of life and a person’s overall health and wellbeing, especially for a person with a disability.
Industry Insights Health Equity Hero: Dr. Alex Barrera Sets a New Standard for Inclusive Dentistry When we first met Dr. Alex Barrera last summer, we knew he was a trailblazer.
Industry Insights Share Your Why - DentaQuest Customer Service with Jesus Jimenez CRM Production Support Manager Jesus Jimenez oversees the team responsible for creating and maintaining member, client and provider web portals. Optimizing and continuously improving these digital gateways is critical to ensuring a stellar customer experience. Jimenez understands the importance of “delivering excellence,” one of DentaQuest’s five core values, and regularly emphasizes it to his team.
Industry Insights Health Equity Hero: Lori LaPorte and Oral Health in Substance Use Disorder Recovery Lori LaPorte’s personal and professional life has revolved around the issue of substance use disorder.
Industry Insights The Hero Behind DentaQuest’s Health Equity Heroes DentaQuest’s Health Equity Heroes program has recognized 67 heroes across 23 states and contributed more than $225,000 to local community organizations.
News Release DentaQuest Opens Nominations for 2022 Health Equity Heroes The awards recognize individuals and organizations that champion equitable access to oral care and overall health outcomes
News Release DentaQuest Announces 2022 Health Equity Heroes: Disruptors in Health Systems The awards recognize individuals and organizations working toward equitable access to oral care and optimal health outcomes
News Release DentaQuest Applauds Virginia Medicaid Dental Fee Increase Statement from DentaQuest President Steve Pollock on signed 2023 budget
Provider Perspectives Dealing With an Unhappy Dental Patient If you work with people long enough, at some point you’ll come across an unhappy dental patient who is angry, upset or frustrated.
News Release DentaQuest and Presbyterian Health Plan Celebrate 25 Years of Partnership Partnership commemorated with $35,000 in contributions to Casa De Peregrinos, New Mexico Mission of Mercy and Hermit’s Peak Wildfire Relief Fund
Industry Insights How the DentaQuest Community Celebrates Pride
News Release DentaQuest’s Chief Operations and Chief Human Resources Officers Named to Diversity Journal’s 2022 Women Worth Watching In Leadership DentaQuest announced today that Kamila Chytil, COO and executive vice president, and Roxanne Martinez, CHRO and executive vice president, have been named to Profiles in Diversity Journal’s 2022 Women Worth Watching in Leadership.
Industry Insights Executive Spotlight: Kamila Chytil — ”Adjusting Leadership Styles to Fit Today’s Workforce” Kamila Chytil, executive VP and COO at DentaQuest, shared her perspective on adjusting leadership styles with Profiles in Diversity Journal®
Industry Insights Share Your Why - DentaQuest's Case Management With Gonzalo Perez For Manager of Dental Case Management Gonzalo Perez “living the DentaQuest mission” means no one is left behind.
Provider Perspectives Provider Perspective: Oral Health Care Tips For Treating Senior Patients Preventive oral health care is a critical component of overall health at any age. There’s a common misconception that the need for oral health care lessens as people get older.
Industry Insights Employee Spotlight: Hyon Leon Employee Spotlight - Korean American, Hyon Chu Leon, director, data analytics and underwriting at DentaQuest.
News Release Sun Life Completes Acquisition of DentaQuest Sun Life Financial Inc. (TSX: SLF) (NYSE: SLF), through its U.S. business, announced today the completion of its acquisition of DentaQuest, the second-largest dental benefits provider in the U.S. by membership.
Industry Insights Improving Dental and Mental Health Through Case Management At DentaQuest, our case management team has a unique and up-close role helping those who are most vulnerable overcome barriers to care.
News Release DentaQuest’s Hyon Leon Named to Profiles in Diversity Journal’s 2022 Asian Leaders Worth Watching DentaQuest announced today that Hyon Leon, director, data analytics & underwriting, has been named to Profiles in Diversity Journal’s 2022 Asian Leaders Worth Watching.
News Release DentaQuest’s Brian Jones Named to TeamSmile Board of Directors His passion for access to oral health care aligns with the nonprofit’s mission to provide children in need with life-changing dental care
Insights Article Understanding the Basics of Oral Cancer Prevention We consulted with two DentaQuest providers, to help understand the basics of oral cancer prevention and how we should be screening for it in our own mouths.
Provider Perspectives Improve Patient Communications With Motivational Interviewing Why is improving your patient communication skills important?
Industry Insights Maternal Mortality: Making Strides Expanding Health Coverage April is Minority Health Month, making today an opportune time for all of us to recognize progress toward reducing maternal mortality.
Industry Insights A Member Advocate Specialist Steps Up to Help a Community in Crisis As neighbors came knocking for assistance, Anel Torres, a member advocate specialist at DentaQuest, took action to help provide clean water to the community.
Insights Article Nutrition and Oral Health — Why You Should Assess Your Diet this National Nutrition Month Our food choices have a direct connection to another important part of our overall well-being — our oral health.
News Release DentaQuest Statement on New Federal Report: Inclusion of Adult Dental Benefits for People with Intellectual and Developmental Disabilities Saves States Money The National Commission on Disability (NCD) recently issued a report titled “Medicaid Oral Health Coverage for Adults with Intellectual & Developmental Disabilities – A Fiscal Analysis” to President Biden.
News Release Statement from DentaQuest On International Women’s Day Supports And Recognizes Women at DentaQuest And In The Oral Health Care Industry Statement from DentaQuest Executive Vice President and Chief Human Resources Officer Roxanne Martinez
Industry Insights Recognizing Women Dental Leaders for International Women’s Day and National Dentist’s Day As we celebrate both National Dentist’s Day and International Women’s Day in March, we’re taking this opportunity to recognize the gender disparity in dentistry.
Industry Insights Prioritizing Preventive Care: A Conversation With TennCare Providers We’re committed to promoting preventive care and helping patients prioritize it beginning in early childhood and lasting throughout their adult life.
News Release DentaQuest Supports Safety Net Externships with $25,000 donation to WesternU College of Dental Medicine Contribution will directly support dental students in California as they gain care delivery experience in communities with limited oral health access
Industry Insights Recognizing Dentistry Leaders: Four Black Dentists Who Broke Barriers Up until the late 1800s, black dentists were nearly unheard of. Black Americans had little to no access to proper dental care.
Industry Insights Share Your Why - Ugonna Onyekwu Though Senior Compliance Analyst and Civil Rights Coordinator Ugonna Onyekwu’s time is focused on ensuring that DentaQuest takes the steps necessary to comply with applicable rules and regulatory, statutory and contractual obligations, he maintains a personal connection to the DentaQuest mission.
Insights Article Kids Oral Health 101 – Baby Teeth Matter Here are five best practices that all parents and caregivers should know in order to care for their children's oral health
General Oral Health Oral Health Tips for Valentine's Day As Valentine’s Day approaches, the opportunities for a sugar rush are endless — from conversation hearts to chocolate samplers to pink drinks with sugared rims, our countertops are awash in pink and sweets. But while it’s fun to enjoy these alongside your favorite person or romantic comedy, it’s also important to remember these oral health tips.
Industry Insights Sealants Make Sense — Not Just During Children’s Dental Health Month One particularly important tool for children’s oral health is dental sealants. That’s why this year, the ADA is educating adults on the benefits of sealants for children.
News Release DentaQuest to Continue Management of Oral Care for Florida Healthy Kids Enrollees Under New Contract Award continues DentaQuest’s long-standing partnership with Florida to improve oral health outcomes statewide .
News Release DentaQuest Earns URAC Dental Plan Accreditation DentaQuest is proud to announce it has earned full URAC Dental Plan Accreditation.
News Release DentaQuest Earns 95/100 in Human Rights Campaign Foundation’s 2022 Corporate Equality Index Rating reinforces DentaQuest’s commitment to LGBTQ+ workplace equality
News Release Investment provides LGBTQ+ youth in Florida with access to dental care Investment provides LGBTQ+ youth in Florida with access to dental care
News Release DentaQuest’s Steven Barefoot Presenting at 2021 New York Health Plan Association Annual Conference Members of DentaQuest and CareQuest Institute for Oral Health will join virtual panel about value-based care
News Release The Dental Care Plus Group Appoints New Senior Leadership The Dental Care Plus Group (DCPG), a DentaQuest company, announced today that Jennifer Agnello, RHU, CBC, has joined the company as its new vice president, commercial market.
Industry Insights Hispanic Heritage Month — A Conversation with Dr. Bertha Alarcon As we celebrate Hispanic Heritage Month, we sat down with Dr. Bertha Alarcon, for a conversation about the importance of representation in dentistry.
News Release DentaQuest Named a Great Place to Work-Certified™ Company Recognition derived from employee responses; 87% of employees are proud of the way the company contributes to the community
News Release DentaQuest Announces Plans to Combine with Sun Life U.S. Sun Life Financial Inc. (TSX: SLF) (NYSE: SLF), through its U.S. business, has entered into a definitive agreement to acquire DentaQuest, for US$2.475 billion (approximately C$3.1 billion).
News Release DentaQuest Celebrates Hispanic Heritage Month with Commitment to Increasing Access and Representation in Oral Health Today DentaQuest recognizes and celebrates Hispanic Heritage Month, which honors the cultures and contributions of Hispanic Americans and commemorates heritage rooted in all Latin American countries.
News Release Parents, kids warned against viral “dental hacks” on TikTok Recent viral videos suggest using Mr. Clean Magic Eraser to “whiten” teeth and rubber bands to “close” teeth gaps
News Release DentaQuest Announces 2021 Health Equity Heroes: Champions of The Pandemic Health leaders in 12 states awarded for expanding access to equitable care during pandemic and beyond
News Release DentaQuest To Celebrate First Annual Health Equity Hero Day DentaQuest, a purpose-driven oral health care company dedicated to improving the oral health of all, today announced that it is designating July 13 as Health Equity Hero Day.
News Release Virginia Medicaid Adult Patients To Begin Receiving Dental Benefits Today DentaQuest and Virginia Health Catalyst praise the state benefit expansion, commit to increasing awareness among Medicaid members and providers
News Release DentaQuest Statement On The Juneteenth Holiday And The Mission To Achieve Equity In Health Care Statement from DentaQuest President and CEO Steve Pollock on the Juneteenth holiday
Industry Insights Oral Disease Management Gain insight into preventive care and the future of dentistry from an expert discussion panel led by DentaQuest and 3M.
Improving the Oral Health of All Dental Homes The dental home model it is a great way to ensure consistent access to quality care for members of any type of dental insurance plan.
Improving the Oral Health of All Medical-Dental Integration Medical-dental integration (MDI) helps vulnerable populations get the oral health care they need.
Improving the Oral Health of All Diabetes and Oral Health Dentists play an important role in spotting undiagnosed diabetes and helping to manage the dental effects of the disease.
News Release DentaQuest Embarks on Digital Evolution To Improve Patient Outcomes and Access To Care “Dental Done Better” approach aims to improve efficiency, care equity and member experience with a focus on digital engagement
News Release DentaQuest Applauds Reintroduction of Bipartisan Bill to Expand Access to Affordable Dental Coverage Statement from DentaQuest President Steve Pollock on Sen. Hassan’s Bill to Uncouple Medical and Dental Insurance Purchases via the Federal Health Insurance Marketplace
General Oral Health How to Brush Your Teeth Get the most from your tooth-brushing time.

Article Cards

Portrait of a beautiful senior woman with healthy smile sitting at the dental office

Prevention

Healthy Teeth and Gums at 60 and Beyond

Mature adults can be prone to new oral-health concerns. Taking care of them early helps to prevent pain and trouble.

helping hands in state of Florida after hurricane

News Release

DentaQuest Donates $50,000 to Support Hurricane Idalia Relief Efforts in Florida

DentaQuest, part of Sun Life U.S., is contributing $50,000 to several organizations across Florida to aid response and recovery in the wake of Hurricane Idalia.

Industry Insights

Addressing Health Disparities of the Underserved

Health Equity Heroes provide vulnerable groups with access to oral health care and much more.

News Release

DentaQuest, Teledentistry.com Partner To Expand Access to Dental Care

Member benefits in several markets to include virtual 24/7 dentist appointments, personalized patient outreach

News Release

DentaQuest Announces 2023 Health Equity Heroes: Health Connectors

Leaders from across the country recognized for bridging gaps and advancing equitable access to oral care, awarded with $60,000 in charitable contributions

Person holding cellphone displaying the new Texas Mobile App

News Release

DentaQuest Introduces New Mobile App For Dental Members

myDentaQuest smartphone app launches in Texas to provide easy access to dental benefits for members

Improving the Oral Health of All

Social Determinants of Health

DentaQuest supports large-scale changes in policy and infrastructure to improve SDOH. It is essential to our mission to improve the oral health of all.

Improving the Oral Health of All

Access To Care

This article discusses the complex barriers that keep people from accessing oral health care and how to think differently about how we deliver it

Industry Insights

Windward: A Better Way to Process Dental Claims

Windward is fully automated and can auto-adjudicate a claim in less than a second, in addition to processing thousands of workflows, edits and clinical decision processes to meet client needs.

General Oral Health

Vaping and Your Oral Health

Vaping harms the whole body, including your teeth and gums. Free programs can help you quit.

General Oral Health

How Gum Disease Can Hurt Your Pregnancy

Here's how to keep gum disease from having a bad impact on pregnancy, childbirth and your baby.

Improving the Oral Health of All

Oral Health Equity

Everyone deserves to be healthy — a healthy mind, a healthy mouth, a healthy body. But if we really mean everyone, oral health equity must be a priority.

Children's Oral Health

Oral Health for Babies

Daily habits can support a baby's oral health even before the first tooth comes in.

General Oral Health

How to Stop Bad Breath

Bad breath (also known as halitosis) comes from certain foods, lack of oral hygiene, gum disease, dry mouth, tobacco, or medical problems.

News Release

DentaQuest to Continue Management of Oral Health Care for Virginia Medicaid Recipients Under New Contract

Award continues DentaQuest’s longstanding partnership with Virginia Department of Medical Assistance Services to improve oral health outcomes statewide for children and adults

News Release

DentaQuest Earns Utilization Management, Credentialing Accreditations from National Committee for Quality Assurance

NCQA grants accreditations through voluntary assessments governed by the industry’s “strictest quality standards”

News Release

DentaQuest Aims to Increase Access to Dental Care for Virginia Medicaid Enrollees

Recent partnership with Virginia Health Care Foundation encourages more providers to join safety net dental practices across the state

Industry Insights

DentaQuest Teams Up with Whiz Kids and City Care

Providing oral health resources to hundreds of children in the metro Oklahoma City area

Industry Insights

Three Keys to Medicare Advantage Dental Compliance

Your Medicare Advantage plan's integrity and health depend on regulatory compliance and robust fraud, waste and abuse strategies.

Industry Insights

Medicare Advantage Dental Done Better by DentaQuest

Increase your plan’s value, differentiation and impact with DentaQuest’s dental and vision solutions.

Industry Insights

DentaQuest Earns Two NCQA Accreditations

NCQA certified DentaQuest for utilization management and credentialing, using voluntary assessments governed by the industry’s “strictest quality standards”

Virginia backdrop with state outline and heart

Industry Insights

New DentaQuest Contract Continues Virginia Medicaid Oral Care

Contract renewal continues DentaQuest’s longstanding partnership with Virginia Department of Medical Assistance Services to improve oral health outcomes statewide for children and adults

Industry Insights

Working to Increase Dental-Care Access in Virginia

DentaQuest’s recent partnership with the Virginia Health Care Foundation incentivizes dental clinicians to join safety net dental practices across the state

senior adults using teledentistry for dental care

Industry Insights

Boost Medicare Advantage Satisfaction with Dental Excellence

Use personalization and connection to differentiate your health plan among Medicare Advantage members

Industry Insights

Digital Engagement Boosts Member Utilization, Satisfaction

HIPAA-compliant, third-party texts increase dental member utilization by 13%

Industry Insights

Executive Spotlight: Cheryl Polmatier

Gain insight on work/balance, relationship-building, and accountability from Cheryl Polmatier, AVP at DentaQuest and advisory board member of Women in DSO.

Industry Insights

Expert Q&A: Oral Health’s Impact on Substance Abuse and Addiction Treatment

When addiction and substance abuse come to mind, most people imagine damage to the lungs, heart or brain — not oral health injuries to teeth or gums.

News Release

Local Non-profit Leader to Be Recognized for Program Vaccinating 266,000 At-risk Residents in LA

DentaQuest Health Equity Hero program will honor Jim Mangia at a mobile vaccination event.

two businessmen shaking hands and a graphic of a smiling face with a checkmark underneath

Industry Insights

Gain New Health Plan Members with Dental

Dental gives health plans a competitive edge. Our experts design market-specific dental plans to benefit members and organizations alike.

Industry Insights

Education Can Counteract Health Disparities

See how four Health Equity Heroes fight health disparities with education – from the grassroots level through clinical academia.

Young Hispanic woman sitting with older Hispanic woman and Hispanic child hugging her from behind.

Industry Insights

Oral Health Disparities in Hispanic Communities

Let's talk about U.S. Hispanics’ oral health disparities, plus policies that can reverse unhealthy trends.

Industry Insights

Community Partnerships Help to Solve Health Disparities

See how three Health Equity Heroes help make healthy living possible for the people around them.

Prevention

How to Prevent Cavities

Simple steps to stop acids from damaging your tooth enamel will help you prevent cavities over time.

Prevention

Oral Cancer in Mature Adults

Oral cancer mostly happens in people 55 years and older. Know the risks and how to protect yourself.

IMPROVING THE ORAL HEALTH OF ALL

Value-Based Care

DentaQuest supports value-based care (VBC) care delivery models that reward providers for quality health outcomes rather than the quantity of care delivered.

Industry Insights

Anatomy of a Powerful Dental Network Solution

To reach Medicare Advantage members, health plans need a dental partner with network solutions that deliver greater access and better performance.

General Oral Health

Four Ways to Keep Your Smile Healthy

Take care of your teeth and gums for a healthy smile.

General Oral Health

Don't Ghost Your Dentist

Stay on top of oral health and overall wellness when you make the most of your dental appointment.

News Release

Sun Life and DentaQuest donate $100,000 to RIZE Massachusetts

DentaQuest President Steve Pollock presided as master of ceremonies at recent 5-year anniversary breakfast recognizing the organization’s efforts to combat the opioid crisis

Prevention

Dental Sealants Prevent Tooth Decay

A dental sealant is a thin coating that protects teeth.

General Oral Health

Preventing Cavities

Have you had a cavity recently? If the answer is yes, you are more likely to get another. Read on to learn how you can reduce your risk.

General Oral Health

What to Expect When Returning to the Dentist

As dentists reopen their practices during the COVID-19 pandemic, they are being provided with resources, guidelines and safety protocols from both the American Dental Association (ADA) and the Centers from Disease Control (CDC) for how to move forward.

Children's Oral Health

Prevent Cavities in Early Childhood

Guard against pain and infection for your child with a couple of small changes.

provider showing how to care for dentures

General Oral Health

How to Care for Your Dentures

Keep your dentures clean and in good shape.

african american man concerned about mouth at dentist

General Oral Health

Oral Cancer: What You Need to Know

All about signs, screening and early detection of oral cancer.

General Oral Health

Tooth-Brushing Tips

Brush up on a healthy habit. Your teeth and gums with thank you.

woman covering her mouth next to man smoking

General Oral Health

Tobacco Makes Your Mouth Unhealthy

Using tobacco is always bad news, including for your teeth and gums. Get help with quitting.

pregnant mom and daughter sitting on floor

General Oral Health

FAQs About Oral Health During Pregnancy and Infancy

Understand special oral health concerns during pregnancy, dental benefits for pregnant women and babies, and more.

General Oral Health

Why Flossing Is Good for You

Use dental floss once a day for healthy teeth and gums.

child checking out mouth at dentist appointment

Improving the Oral Health of All

Get the Most Out of Your Dental Benefits

Dental coverage is an important part of maintaining your overall health. So prioritizing dental coverage should be a no-brainer, right? We think so!

General Oral Health

What to Do if You’re Afraid of the Dentist

If you avoid the dentist because of possible pain or discomfort, these tips can help.

General Oral Health

What Is Antimicrobial Mouthwash?

Antimicrobial mouthwash kills bacteria to control or reduce bad breath, gingivitis, plaque and tooth decay. It requires a prescription.

News Release

DentaQuest COO Kamila Chytil Named to Synchrony Board of Directors

Technology and operations executive brings digital transformation expertise to leading financial services company.

dad checking child's teeth while brushing

Children's Oral Health

How to Check Your Child’s Teeth

A quick peek can alert you to trouble.

Children's Oral Health

Oral Care for Toddlers (18 to 24 Months)

Encourage your child’s life-long oral health.

Children's Oral Health

Fluoride Protects Against Cavities

Flouride is your child's friend for a lifetime of oral health.

mom brushing baby teeth with finger toothbrush

Children's Oral Health

What to Know About Caring for Baby Teeth

Comfort and care make you a real-life Tooth Fairy.

woman drinking water from glass while working from home

General Oral Health

Do You Drink Bottled Water?

Why pay extra for something that doesn't help?

woman with diabetes getting checked by nurse

General Oral Health

Diabetes and Oral Health

A dentist can find signs of Type 2 diabetes during a regular check-up. That's important to help protect your teeth, gums and whole body.

child with disability playing with toothbrush

Adult Oral Health

A Caregivers' Guide to Oral Health for People with Disabilities

Here's how caregivers can protect oral health.

pregnant woman and daughter feeling belly

General Oral Health

FAQs: Pregnant Women and Gum Disease

Gum disease is a special concern when you are pregnant.

provider and child at dental appointment

Children's Oral Health

Dental Visits with Your Child: What to Do

Get ready, get set, go to the dentist!

General Oral Health

All About Root Canals

Frequently asked questions about root canal treatments.

dentist showing patient xrays in dental chair

Industry Insights

How Value-Based Care Benefits Members, Providers and Plans

A model that rewards dental clinicians for high-quality, cost-efficient care

News Release

DentaQuest Opens Nominations for 2023 Health Equity Heroes

The awards recognize individuals and organizations working toward equitable access to oral care and optimal health outcomes

News Release

DentaQuest Observes National Children’s Dental Health Month With New And Ongoing Partnerships

Collaborations with America’s ToothFairy and local community-based organizations foster increased awareness of beneficial oral health practices among children and their families

Couple reviewing Medicare Advantage plans

Industry Insights

How and Why Dental is the Twinkle in Medicare Advantage Stars

The right dental benefits partner can boost member experience and plan success

News Release

America’s ToothFairy Teams up with Sun Life and DentaQuest to Raise Awareness About Oral Health Disparities in Marginalized Communities

America’s ToothFairy, a nonprofit organization that provides resources to increase access to dental care and oral health education programs, is partnering with Sun Life and DentaQuest.

News Release

DentaQuest’s Cheryl Polmatier Named to Women in DSO®️ Advisory Board

Her dedication to advancing women’s leadership in oral health care aligns with both organizations’ goal to grow and promote female leaders

News Release

America’s ToothFairy and DentaQuest Team Up To Fight Teen Vaping During National Children’s Dental Health Month

DentaQuest today announced a partnership with America’s ToothFairy to educate communities on the dangers of vaping.

News Release

DentaQuest’s Steven J. Brady Named to TeamSmile Board of Directors

DentaQuest is rooted in outcomes-based, cost-effective dental solutions to increase access to care for a variety of populations. Currently, Steven oversees DentaQuest teams that manage client partnerships to deliver dental benefits for millions of people across several states.

Provider Perspectives

Partner Spotlight — Dr. Winifred Booker on Highchair Dental Care

At DentaQuest, we are committed to improving oral health care for all — from infants to elders.

Joseph Higginbottom, senior IT Security, Governance and Risk analyst, DentaQuest; Diontha Fancher, Director of Diversity, Equity and Inclusion, Sun Life U.S.; Scott Davis, senior vice president and General Counsel, Sun Life U.S.

News Release

Sun Life and DentaQuest donate $100,000 to Embrace Boston

Sun Life U.S. and DentaQuest, which is part of Sun Life U.S., have donated $100,000 to Embrace Boston, a fund established in 2017 to create a memorial tribute to Dr. Martin Luther King, Jr. and Coretta Scott King.

Dental patient learning about preventive dental care

Industry Insights

Five Big Preventive Dental Care Wins in 2022

At DentaQuest, we know that improving the oral health of all starts with providing equitable access to dental care for all. Considering that nearly 74 million Americans lack dental benefits, there is a lot of work to be done to break down barriers to care.

Provider Perspectives

Introducing Curodont — a New Tool for Prevention

We are always searching for new tools to address prevention, which is why Curodont has been piloted in our Advantage Dental+ clinics across the country.

News Release

DentaQuest Invests in California Organizations Supporting Diversity, Equity and Inclusion in Oral Health

Contributions include programs at Western University of Health Sciences College of Dental Medicine, Children Now, and United American Indian Involvement, Inc.

Louisiana's National Guard Promoting Dental Health

Industry Insights

DentaQuest’s Mission Month Dental Health Outreach Program 2022

Once fall rolls around, everything gets a bit busier and with the world seemingly moving 100 miles per minute, it’s important to slow down and take time to help those in need. That’s why every October, DentaQuest employees take time to give back to their local communities with our dental health outreach program) and make a difference.

Industry Insights

On the Road with DentaQuest's Medicare Advantage Team

DentaQuest’s Medicare Advantage team was on the road helping to support clients as they talked to brokers and customers about the value of offering plans that include dental and vision benefits for seniors.

National Native American Heritage Month with Dr. Darlene Sorrel

Industry Insights

National Native American Heritage Month — Spotlight on Dr. Darlene Sorrell

One population that is severely underrepresented are American Indians/Alaskan Natives (AI/AN), making up only 0.3% of the workforce. That’s why it’s so important to celebrate pioneers in the industry who are paving the way for the next generation of dentists — dentists like Dr. Darlene Sorrell.

Insights Article

The Haven of Health: Finding Your Dental Services Home

At DentaQuest, we recognize the importance of access to quality dental services — especially for children.

Industry Insights

Medicare Advantage Can Close the Gap For Dental Plans For Veterans

Yet it also would likely not be shocking to most veterans that VA benefits can be inadequate and hard to access. That goes double for dental plans for veterans.

News Release

DentaQuest Contributes $115,000 to Support Free Pop-Up Dental Clinics Across the U.S.

Investment fills gap in access to preventive and restorative dental care for individuals in need.

News Release

DentaQuest Expands Access to Oral Health Care for Floridians in 3 Dental Deserts With Its Affiliated Organization, Advantage Dental+

As part of its mission to improve the oral health of all, DentaQuest is expanding access to dental care in three Florida Panhandle counties, all designated as dental health professional shortage areas (HPSAs).

Reviewing DentaQuest's case management program to provide optimal dental health care

Industry Insights

Improving Access to Dental Health Care Through Case Management

It’s no secret that access to dental health care is an ongoing issue in our country, with emphasis drawn to it after the conversation around expanding Medicare.

News Release

DentaQuest’s Roxanne Martinez Recognized By Nation’s Largest Professional Hispanic Membership Association

DentaQuest announced today that Executive Vice President and Chief Human Resources Officer Roxanne Martinez is an inductee to the Association of Latino Professionals For America’s (ALPFA) second annual Most Powerful Latinas (MPL) Hall of Fame.

News Release

DentaQuest Recommended as Preferred Vendor by the Association for Community Affiliated Plans

Company highlighted in three key categories: dental, vision, and health plan and third-party administration.

News Release

DentaQuest Recommended as Preferred Vendor by the Association for Community Affiliated Plans

DentaQuest, the nation’s second largest dental benefits administrator, today announced it has been selected as a preferred vendor by the Association for Community Affiliated Plans (ACAP).

Provider Perspectives

Increasing Diversity in the Dental Field is Key to Solving Our Workforce Crisis

It may be surprising that a lack of Hispanic representation in the dental field compounds barriers to care among this already underserved population.

News Release

DentaQuest Donates $500,000 to Support Hurricane Ian Relief Efforts in Florida

DentaQuest, the nation’s largest provider of Medicaid and CHIP dental solutions, today announced a $500,000 contribution to the Florida Disaster Fund, which assists Florida’s communities as they respond to and recover during times of disaster.

Oral health a focus at the Black Maternal Health Conference

Industry Insights

Why Oral Health was a Focus at the Black Maternal Health Conference

Amber Bonnaig, DDS, dental director at DentaQuest, had the opportunity to present at the 2022 Black Maternal Health Conference and Training Institute™.

News Release

DentaQuest and TeamSmile Launch New Dental Home Project

DentaQuest, the nation’s largest provider of Medicaid and CHIP dental solutions, and TeamSmile, today announced the launch of the TeamSmile Dental Home Project powered by DentaQuest, a nationwide initiative that connects children in need with long-term dental care resources and dental teams.

News Release

DentaQuest Selected by Partners Health Plan to Administer Dental Benefits for Individuals with Intellectual and/or Developmental Disabilities in New York

DentaQuest, one of the nation’s largest and most experienced Medicaid dental benefits administrators, today announced its new engagement with Partners Health Plan (PHP) to increase access to oral health care and improve outcomes for individuals with intellectual and/or developmental disabilities (I/DD).

Tips Any Dentist Can Use When Caring for I/DD Patient

Provider Perspectives

Tips Any Dentist Can Use When Caring for Patients With Intellectual And Developmental Disabilities

Jacob Dent, DDS, has dedicated his professional career to learning and teaching about the oral health needs of individuals with intellectual and developmental disabilities (I/DD).

News Release

DentaQuest’s Steve Pollock and Susan Pollock Honored by the Massachusetts Association of Mental Health

DentaQuest President Steve Pollock and his wife Susan, recently received the Friend & Leader Award by the Massachusetts Association of Mental Health (MAMH).

Provider Perspectives

“All you need is an open mind.” A Dental Student’s Vision for I/DD Inclusive Dentistry

Gabby’s passion for I/DD care is as infectious and inspiring as it is informative.

Industry Insights

Health Equity Hero: Dr. Mary Martin and Smiles for Success

When Dr. Mary Martin saw an article written by a female dentist on battered women and oral health back in 1995, it sparked an idea and a passion that would change the lives of hundreds of women across the country.

Industry Insights

“It Made My Heart Go Light” — Expanding Care for Adults with I/DD in Louisiana

When the state of Louisiana recently passed legislation to provide comprehensive adult dental benefits for people with intellectual and developmental disabilities (I/DD), it was cause for celebration.

Industry Insights

Health Equity Hero: Louisiana Representative Rhonda Butler

As a parent of an adult with intellectual and/or developmental disabilities (I/DD), Louisiana state representative Rhonda Butler understood from experience that dental care is the number one unmet need among adults with I/DD.

Oral hygiene tips for families with I/DD patients

Insights Article

Oral Health Tips for Patients with I/DD and Their Caregivers

Oral hygiene tips can help prevent problems and keep your teeth healthy. DentaQuest knows that it can make a big change in the quality of life and a person’s overall health and wellbeing, especially for a person with a disability.

Industry Insights

Health Equity Hero: Dr. Alex Barrera Sets a New Standard for Inclusive Dentistry

When we first met Dr. Alex Barrera last summer, we knew he was a trailblazer.

Industry Insights

Share Your Why - DentaQuest Customer Service with Jesus Jimenez

CRM Production Support Manager Jesus Jimenez oversees the team responsible for creating and maintaining member, client and provider web portals. Optimizing and continuously improving these digital gateways is critical to ensuring a stellar customer experience. Jimenez understands the importance of “delivering excellence,” one of DentaQuest’s five core values, and regularly emphasizes it to his team.

Industry Insights

Health Equity Hero: Lori LaPorte and Oral Health in Substance Use Disorder Recovery

Lori LaPorte’s personal and professional life has revolved around the issue of substance use disorder.

Industry Insights

The Hero Behind DentaQuest’s Health Equity Heroes

DentaQuest’s Health Equity Heroes program has recognized 67 heroes across 23 states and contributed more than $225,000 to local community organizations.

News Release

DentaQuest Opens Nominations for 2022 Health Equity Heroes

The awards recognize individuals and organizations that champion equitable access to oral care and overall health outcomes

News Release

DentaQuest Announces 2022 Health Equity Heroes: Disruptors in Health Systems

The awards recognize individuals and organizations working toward equitable access to oral care and optimal health outcomes

News Release

DentaQuest Applauds Virginia Medicaid Dental Fee Increase

Statement from DentaQuest President Steve Pollock on signed 2023 budget

Provider Perspectives

Dealing With an Unhappy Dental Patient

If you work with people long enough, at some point you’ll come across an unhappy dental patient who is angry, upset or frustrated.

News Release

DentaQuest and Presbyterian Health Plan Celebrate 25 Years of Partnership

Partnership commemorated with $35,000 in contributions to Casa De Peregrinos, New Mexico Mission of Mercy and Hermit’s Peak Wildfire Relief Fund

Industry Insights

How the DentaQuest Community Celebrates Pride

News Release

DentaQuest’s Chief Operations and Chief Human Resources Officers Named to Diversity Journal’s 2022 Women Worth Watching In Leadership

DentaQuest announced today that Kamila Chytil, COO and executive vice president, and Roxanne Martinez, CHRO and executive vice president, have been named to Profiles in Diversity Journal’s 2022 Women Worth Watching in Leadership.

Industry Insights

Executive Spotlight: Kamila Chytil — ”Adjusting Leadership Styles to Fit Today’s Workforce”

Kamila Chytil, executive VP and COO at DentaQuest, shared her perspective on adjusting leadership styles with Profiles in Diversity Journal®

Industry Insights

Share Your Why - DentaQuest's Case Management With Gonzalo Perez

For Manager of Dental Case Management Gonzalo Perez “living the DentaQuest mission” means no one is left behind.

Provider Perspectives

Provider Perspective: Oral Health Care Tips For Treating Senior Patients

Preventive oral health care is a critical component of overall health at any age. There’s a common misconception that the need for oral health care lessens as people get older.

Industry Insights

Employee Spotlight: Hyon Leon

Employee Spotlight - Korean American, Hyon Chu Leon, director, data analytics and underwriting at DentaQuest.

News Release

Sun Life Completes Acquisition of DentaQuest

Sun Life Financial Inc. (TSX: SLF) (NYSE: SLF), through its U.S. business, announced today the completion of its acquisition of DentaQuest, the second-largest dental benefits provider in the U.S. by membership.

Industry Insights

Improving Dental and Mental Health Through Case Management

At DentaQuest, our case management team has a unique and up-close role helping those who are most vulnerable overcome barriers to care.

News Release

DentaQuest’s Hyon Leon Named to Profiles in Diversity Journal’s 2022 Asian Leaders Worth Watching

DentaQuest announced today that Hyon Leon, director, data analytics & underwriting, has been named to Profiles in Diversity Journal’s 2022 Asian Leaders Worth Watching.

News Release

DentaQuest’s Brian Jones Named to TeamSmile Board of Directors

His passion for access to oral health care aligns with the nonprofit’s mission to provide children in need with life-changing dental care

Dentist explaining the basics of Oral Cancer prevention

Insights Article

Understanding the Basics of Oral Cancer Prevention

We consulted with two DentaQuest providers, to help understand the basics of oral cancer prevention and how we should be screening for it in our own mouths.

Provider Perspectives

Improve Patient Communications With Motivational Interviewing

Why is improving your patient communication skills important?

Industry Insights

Maternal Mortality: Making Strides Expanding Health Coverage

April is Minority Health Month, making today an opportune time for all of us to recognize progress toward reducing maternal mortality.

Industry Insights

A Member Advocate Specialist Steps Up to Help a Community in Crisis

As neighbors came knocking for assistance, Anel Torres, a member advocate specialist at DentaQuest, took action to help provide clean water to the community.

Insights Article

Nutrition and Oral Health — Why You Should Assess Your Diet this National Nutrition Month

Our food choices have a direct connection to another important part of our overall well-being — our oral health.

News Release

DentaQuest Statement on New Federal Report: Inclusion of Adult Dental Benefits for People with Intellectual and Developmental Disabilities Saves States Money

The National Commission on Disability (NCD) recently issued a report titled “Medicaid Oral Health Coverage for Adults with Intellectual & Developmental Disabilities – A Fiscal Analysis” to President Biden.

News Release

Statement from DentaQuest On International Women’s Day Supports And Recognizes Women at DentaQuest And In The Oral Health Care Industry

Statement from DentaQuest Executive Vice President and Chief Human Resources Officer Roxanne Martinez

Industry Insights

Recognizing Women Dental Leaders for International Women’s Day and National Dentist’s Day

As we celebrate both National Dentist’s Day and International Women’s Day in March, we’re taking this opportunity to recognize the gender disparity in dentistry.

Industry Insights

Prioritizing Preventive Care: A Conversation With TennCare Providers

We’re committed to promoting preventive care and helping patients prioritize it beginning in early childhood and lasting throughout their adult life.

News Release

DentaQuest Supports Safety Net Externships with $25,000 donation to WesternU College of Dental Medicine

Contribution will directly support dental students in California as they gain care delivery experience in communities with limited oral health access

Industry Insights

Recognizing Dentistry Leaders: Four Black Dentists Who Broke Barriers

Up until the late 1800s, black dentists were nearly unheard of. Black Americans had little to no access to proper dental care.

Industry Insights

Share Your Why - Ugonna Onyekwu

Though Senior Compliance Analyst and Civil Rights Coordinator Ugonna Onyekwu’s time is focused on ensuring that DentaQuest takes the steps necessary to comply with applicable rules and regulatory, statutory and contractual obligations, he maintains a personal connection to the DentaQuest mission.

Insights Article

Kids Oral Health 101 – Baby Teeth Matter

Here are five best practices that all parents and caregivers should know in order to care for their children's oral health

General Oral Health

Oral Health Tips for Valentine's Day

As Valentine’s Day approaches, the opportunities for a sugar rush are endless — from conversation hearts to chocolate samplers to pink drinks with sugared rims, our countertops are awash in pink and sweets. But while it’s fun to enjoy these alongside your favorite person or romantic comedy, it’s also important to remember these oral health tips.

Industry Insights

PREVENTISTRY PULSE

The newsletter designed for anyone who wants to improve oral health for themselves, their families, customers or communities.