By Dave Kaluhiokalani
Health plans can attract and retain members with dental, to the advantage of enrollees and the organization alike.
Dental is often the top supplemental benefit that influences shopping and switching after members consider core plan attributes (in-network providers, premiums, out-of-pocket and medication coverage), according to about 5,000 Medicare Advantage survey participants of a recent DentaQuest study. It also creates opportunity because it boosts retention via member satisfaction.
However, one size does not fit all. Adding dental the right way is a significant enterprise. That’s where DentaQuest’s exclusive consultative plan design makes all the difference.
Dental is often the top supplemental benefit that influences shopping and switching after members consider core plan attributes (in-network providers, premiums, out-of-pocket and medication coverage), according to about 5,000 Medicare Advantage survey participants of a recent DentaQuest study.
Differentiate with Dental
Working closely with you, we design a plan to help distinguish your products with dental benefits that serve your members and your organization.
How does it work? Our dental experts collaborate with you to understand your plan and current benefit offerings, and most importantly your goals and budget. DentaQuest then leverages its extensive industry and market knowledge, pricing trends, and competitor analysis to develop a unique market assessment that's customized for your plan.
This in-depth assessment lays the foundation for us to create the most competitive offering that differentiates your plan with dental during enrollment.
Furthermore, when you partner with DentaQuest, we equip your stakeholders to reinforce consistent messaging that promotes a smooth member experience. Brokers and sales agents receive sales-enabling training presentations and web content, and members receive pre- and post-enrollment materials that reinforce educational messaging.
It all builds toward delivering an exceptional member experience that positively impacts overall health while achieving organizational goals.
DentaQuest, part of Sun Life U.S., serves about 37 million Americans with oral health and vision care benefits. Please contact us about a consultative plan design for your organization and join us in our mission to improve the dental health of all.
Dave Kaluhiokalani, VP of Medicare Advantage and National Accounts at DentaQuest, creates unique senior dental strategies that deliver an exceptional member experience and strong financial performance. His strategies deliver exceptional Star ratings and maximize risk adjustment investments, and his plan designs give health plans a competitive advantage in an increasingly crowded market.
The newsletter designed for anyone who wants to improve oral health for themselves, their families, customers or communities.