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MICHIGAN PROVIDERS

The Network for Quality Dental Care in Michigan

DentaQuest is a leading dental insurance provider in Michigan, providing dental coverage to eligible members of various Medicaid, Medicare-Medicaid, Medicare Advantage and Marketplace plans. We have built a national oral health ecosystem committed to quality patient care, efficient processes and continuous improvement on the fundamentals to help your practice perform at its best.

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Serving Patients Across Michigan

Michigan dental providers enrolled in the DentaQuest network serve members of the following health plans and government programs in Michigan.

Appointment and timely access to care standards

Please schedule your patients within the timeframes outlined below

  • Emergency appointments: Immediately, 24/7
  • Urgent appointments: Within 48 hours
  • Routine appointments: Within 21 business days 
  • Preventive appointments: Within six weeks 
  • Initial appointments: Within eight weeks 
     

TRAINING AND EDUCATION

DentaQuest’s robust training empowers you to make a positive impact on the oral health of your community while benefitting your practice.

Live Training Schedule

Join us for our upcoming Network Webinars and Micro-Learning sessions.

View the Network Webinar Invitation and register for a meeting.

Micro-Learning Network Series

You are cordially invited to join our exciting new micro-learning webinar series. These webinars are approximately 15 minutes, making them perfect for your lunch break. Expand your knowledge with fresh subjects or deepen your understanding of familiar topics. Come learn and grow with us!

Get Paid Faster with Direct Deposit

Electronic Funds Transfer (EFT) which is commonly referred to as direct deposit, is the fastest, easiest and safest way to receive your claim payments. After a claim is successfully submitted, funds will be deposited within 3 business days. Your remittance will be available online in the Provider Web Portal and no longer mailed to you.

How to Enroll: Click here to access the EFT form. Print out the form and fill it out and submit per the instructions on page 2 of the form.

Improving the oral health of all

Good oral health is a human right. With prevention and regular access to quality dental care DentaQuest is helping patients live healthier lives, one smile at a time. Watch the video to learn more about our mission.

YouTube video thumbnail

Reporting Fraud, Waste & Abuse or Misuse of Services

DentaQuest is committed to detecting, reporting and preventing potential fraud and abuse. To report a fraud incident, please call the DentaQuest Fraud Hotline: 800-237-9139.

 

To report Medicaid Fraud and Abuse:

  • Call toll free: 855-MI-FRAUD (643-7283) for questions
  • Submit an ONLINE COMPLAINT or visit www.Michigan.gov/fraud and click on File a Complaint - Medicaid Complaint Form
  • Write to Inspector General: SEND A LETTER
    Office of Inspector General
    PO Box 30062
    Lansing, MI 48909

Oral Health News & Resources

Smiling girl

News Release

DentaQuest, part of Sun Life U.S., donates $100,000 to Healthfirst Foundation to support access to dental care for underserved communities

Sponsorship is funding grants to New York-based dental schools and professional associations

Tony Mollica

News Release

Sun Life U.S. names Tony Mollica as new dental business leader

Former Humana executive to lead all of Sun Life U.S. Dental, focused on growth and promoting improved oral health for all

Dr. Todd Gray

News Release

DentaQuest’s Chief Dental Officer Named to TeamSmile Board of Directors

Dr. Todd Gray’s passion for oral healthcare aligns with Sun Life and TeamSmile missions to provide children in need with life-changing dental care

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PREVENTISTRY PULSE

The newsletter designed for anyone who wants to improve oral health for themselves, their families, customers or communities.