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California Medi-Cal Dental Coverage

DentaQuest provides comprehensive dental coverage for Medi-Cal dental members in Los Angeles and Sacramento counties.

CA DHCS Medi-Cal logo

myDentaQuest Mobile App

Make the most of your child’s dental benefits with the myDentaQuest free mobile app for California Medi-Cal Members.

Important Documents and Information

Healthy Behaviors

DentaQuest wants you to take good care of your oral health. That's why we offer a Healthy Behavior Rewards Program. You can earn rewards for going to the dentist for care.

You and your family could receive a gift card when you visit the dentist! The Amazon gift card is redeemable for oral health supplies such as toothbrushes, toothpaste, dental floss, and mouthwash; baby care items such as diapers, bottles and formula, school supplies and clothes. 

Get rewarded
Mother and daughter at the park

Timely Access to Care

DentaQuest must provide appointments within the following timeframes:

  • Initial Dental Health Appointments (exam, x-rays) – within 4 weeks
  • Routine appointments (including preventive care) – within 4 weeks
  • Specialist appointments – within 30 working days (ages 21+); within 30 calendar days (under age 21)
  • Urgent care appointments (imminent pain/swelling/bleeding) – within 72 hours
  • Emergency care (immediate acute pain/swelling/bleeding) – within 24 hours
  • After-Hours Emergency Availability (answering service or directed to provider) – 24 hours a day, 7 days a week

Non-Medical Transportation

You are entitled to use Non-Emergency Medical Transportation (NEMT) when you physically or medically are not able to get to your medical appointment by car, bus, train, or taxi, and the plan pays for your dental condition.

 

You can use Non-Medical Transportation (NMT) when you are:

Traveling to and from an appointment for a DentaQuest covered service prescribed by your provider.

 

To ask for NEMT or NMT services, please call DentaQuest at 1-855-388-6257 (TTY 1-800-466-7566) at least 10 working days (Monday-Friday) before your appointment or call as soon as you can when you have an urgent appointment.

Please have your member ID number ready when you call.

Preventistry Pulse

PREVENTISTRY PULSE

The newsletter designed for anyone who wants to improve oral health for themselves, their families, customers or communities.

Dental benefits are provided by California Dental Network. California Dental Network does business as DentaQuest. Throughout this webpage, California Dental Network is referred to as DentaQuest. 

California Dental is licensed by the California Department of Managed Health Care under the Knox-Keene Health Care Service Plan Act, which is one of the most comprehensive regulatory programs in the United States. Information about the Department of Managed Health Care and the plans they regulate can be found on their website at www.dmhc.ca.gov.

Medi-Cal Nondiscrimination Notice - Sacramento County
Medi-Cal Nondiscrimination Notice - Los Angeles County