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Industry Insights
The latest in oral health trends, industry innovations, technologies and practices.

Industry Insights
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![]() Industry Insights Addressing Health Disparities of the UnderservedHealth Equity Heroes provide vulnerable groups with access to oral health care and much more. |
![]() Industry Insights Windward: A Better Way to Process Dental ClaimsWindward is fully automated and can auto-adjudicate a claim in less than a second, in addition to processing thousands of workflows, edits and clinical decision processes to meet client needs. |
![]() Industry Insights Three Keys to Medicare Advantage Dental ComplianceYour Medicare Advantage plan's integrity and health depend on regulatory compliance and robust fraud, waste and abuse strategies. |
![]() Industry Insights Medicare Advantage Dental Done Better by DentaQuestIncrease your plan’s value, differentiation and impact with DentaQuest’s dental and vision solutions. |
![]() Industry Insights DentaQuest Earns Two NCQA AccreditationsNCQA certified DentaQuest for utilization management and credentialing, using voluntary assessments governed by the industry’s “strictest quality standards” |
![]() Industry Insights New DentaQuest Contract Continues Virginia Medicaid Oral CareContract renewal continues DentaQuest’s longstanding partnership with Virginia Department of Medical Assistance Services to improve oral health outcomes statewide for children and adults |
![]() Industry Insights Working to Increase Dental-Care Access in VirginiaDentaQuest’s recent partnership with the Virginia Health Care Foundation incentivizes dental clinicians to join safety net dental practices across the state |
![]() Industry Insights Boost Medicare Advantage Satisfaction with Dental ExcellenceUse personalization and connection to differentiate your health plan among Medicare Advantage members |
![]() Industry Insights Digital Engagement Boosts Member Utilization, SatisfactionHIPAA-compliant, third-party texts increase dental member utilization by 13% |
![]() Industry Insights Executive Spotlight: Cheryl PolmatierGain insight on work/balance, relationship-building, and accountability from Cheryl Polmatier, AVP at DentaQuest and advisory board member of Women in DSO. |
![]() Industry Insights Expert Q&A: Oral Health’s Impact on Substance Abuse and Addiction TreatmentWhen addiction and substance abuse come to mind, most people imagine damage to the lungs, heart or brain — not oral health injuries to teeth or gums. |
![]() Industry Insights Education Can Counteract Health DisparitiesSee how four Health Equity Heroes fight health disparities with education – from the grassroots level through clinical academia. |
![]() Industry Insights Community Partnerships Help to Solve Health DisparitiesSee how three Health Equity Heroes help make healthy living possible for the people around them. |
![]() Industry Insights Anatomy of a Powerful Dental Network SolutionTo reach Medicare Advantage members, health plans need a dental partner with network solutions that deliver greater access and better performance. |
![]() Industry Insights How Value-Based Care Benefits Members, Providers and PlansA model that rewards dental clinicians for high-quality, cost-efficient care |
![]() Industry Insights How and Why Dental is the Twinkle in Medicare Advantage StarsThe right dental benefits partner can boost member experience and plan success |
![]() Industry Insights Five Big Preventive Dental Care Wins in 2022At DentaQuest, we know that improving the oral health of all starts with providing equitable access to dental care for all. Considering that nearly 74 million Americans lack dental benefits, there is a lot of work to be done to break down barriers to care. |
![]() Industry Insights DentaQuest’s Mission Month Dental Health Outreach Program 2022Once fall rolls around, everything gets a bit busier and with the world seemingly moving 100 miles per minute, it’s important to slow down and take time to help those in need. That’s why every October, DentaQuest employees take time to give back to their local communities with our dental health outreach program) and make a difference. |
![]() Industry Insights On the Road with DentaQuest's Medicare Advantage TeamDentaQuest’s Medicare Advantage team was on the road helping to support clients as they talked to brokers and customers about the value of offering plans that include dental and vision benefits for seniors. |
![]() Industry Insights National Native American Heritage Month — Spotlight on Dr. Darlene SorrellOne population that is severely underrepresented are American Indians/Alaskan Natives (AI/AN), making up only 0.3% of the workforce. That’s why it’s so important to celebrate pioneers in the industry who are paving the way for the next generation of dentists — dentists like Dr. Darlene Sorrell. |
![]() Industry Insights Medicare Advantage Can Close the Gap For Dental Plans For VeteransYet it also would likely not be shocking to most veterans that VA benefits can be inadequate and hard to access. That goes double for dental plans for veterans. |
![]() Industry Insights Improving Access to Dental Health Care Through Case ManagementIt’s no secret that access to dental health care is an ongoing issue in our country, with emphasis drawn to it after the conversation around expanding Medicare. |
![]() Industry Insights Why Oral Health was a Focus at the Black Maternal Health ConferenceAmber Bonnaig, DDS, dental director at DentaQuest, had the opportunity to present at the 2022 Black Maternal Health Conference and Training Institute™. |
![]() Industry Insights Health Equity Hero: Dr. Mary Martin and Smiles for SuccessWhen Dr. Mary Martin saw an article written by a female dentist on battered women and oral health back in 1995, it sparked an idea and a passion that would change the lives of hundreds of women across the country. |
![]() Industry Insights “It Made My Heart Go Light” — Expanding Care for Adults with I/DD in LouisianaWhen the state of Louisiana recently passed legislation to provide comprehensive adult dental benefits for people with intellectual and developmental disabilities (I/DD), it was cause for celebration. |
![]() Industry Insights Health Equity Hero: Louisiana Representative Rhonda ButlerAs a parent of an adult with intellectual and/or developmental disabilities (I/DD), Louisiana state representative Rhonda Butler understood from experience that dental care is the number one unmet need among adults with I/DD. |
![]() Industry Insights Health Equity Hero: Dr. Alex Barrera Sets a New Standard for Inclusive DentistryWhen we first met Dr. Alex Barrera last summer, we knew he was a trailblazer. |
![]() Industry Insights Share Your Why - DentaQuest Customer Service with Jesus JimenezCRM Production Support Manager Jesus Jimenez oversees the team responsible for creating and maintaining member, client and provider web portals. Optimizing and continuously improving these digital gateways is critical to ensuring a stellar customer experience. Jimenez understands the importance of “delivering excellence,” one of DentaQuest’s five core values, and regularly emphasizes it to his team. |
![]() Industry Insights Health Equity Hero: Lori LaPorte and Oral Health in Substance Use Disorder RecoveryLori LaPorte’s personal and professional life has revolved around the issue of substance use disorder. |
![]() Industry Insights The Hero Behind DentaQuest’s Health Equity HeroesDentaQuest’s Health Equity Heroes program has recognized 67 heroes across 23 states and contributed more than $225,000 to local community organizations. |
![]() Industry Insights How the DentaQuest Community Celebrates Pride |
![]() Industry Insights Executive Spotlight: Kamila Chytil — ”Adjusting Leadership Styles to Fit Today’s Workforce”Kamila Chytil, executive VP and COO at DentaQuest, shared her perspective on adjusting leadership styles with Profiles in Diversity Journal® |
![]() Industry Insights Share Your Why - DentaQuest's Case Management With Gonzalo PerezFor Manager of Dental Case Management Gonzalo Perez “living the DentaQuest mission” means no one is left behind. |
![]() Industry Insights Employee Spotlight: Hyon LeonEmployee Spotlight - Korean American, Hyon Chu Leon, director, data analytics and underwriting at DentaQuest. |
![]() Industry Insights Improving Dental and Mental Health Through Case ManagementAt DentaQuest, our case management team has a unique and up-close role helping those who are most vulnerable overcome barriers to care. |
![]() Industry Insights Maternal Mortality: Making Strides Expanding Health CoverageApril is Minority Health Month, making today an opportune time for all of us to recognize progress toward reducing maternal mortality. |
![]() Industry Insights A Member Advocate Specialist Steps Up to Help a Community in CrisisAs neighbors came knocking for assistance, Anel Torres, a member advocate specialist at DentaQuest, took action to help provide clean water to the community. |
![]() Industry Insights Recognizing Women Dental Leaders for International Women’s Day and National Dentist’s DayAs we celebrate both National Dentist’s Day and International Women’s Day in March, we’re taking this opportunity to recognize the gender disparity in dentistry. |
![]() Industry Insights Prioritizing Preventive Care: A Conversation With TennCare ProvidersWe’re committed to promoting preventive care and helping patients prioritize it beginning in early childhood and lasting throughout their adult life. |
![]() Industry Insights Recognizing Dentistry Leaders: Four Black Dentists Who Broke BarriersUp until the late 1800s, black dentists were nearly unheard of. Black Americans had little to no access to proper dental care. |
![]() Industry Insights Share Your Why - Ugonna OnyekwuThough Senior Compliance Analyst and Civil Rights Coordinator Ugonna Onyekwu’s time is focused on ensuring that DentaQuest takes the steps necessary to comply with applicable rules and regulatory, statutory and contractual obligations, he maintains a personal connection to the DentaQuest mission. |
![]() Industry Insights Sealants Make Sense — Not Just During Children’s Dental Health MonthOne particularly important tool for children’s oral health is dental sealants. That’s why this year, the ADA is educating adults on the benefits of sealants for children. |
![]() Industry Insights Hispanic Heritage Month — A Conversation with Dr. Bertha AlarconAs we celebrate Hispanic Heritage Month, we sat down with Dr. Bertha Alarcon, for a conversation about the importance of representation in dentistry. |
![]() Industry Insights Oral Disease ManagementGain insight into preventive care and the future of dentistry from an expert discussion panel led by DentaQuest and 3M. |

PREVENTISTRY PULSE
The newsletter designed for anyone who wants to improve oral health for themselves, their families, customers or communities.