Skip to main content

NEWS & RESOURCES

Industry Insights

The latest in oral health trends, industry innovations, technologies and practices.

two businessmen shaking hands and a graphic of a smiling face with a checkmark underneath

Industry Insights

Gain New Health Plan Members with Dental

Dental gives health plans a competitive edge. Our experts design market-specific dental plans to benefit members and organizations alike.

Article Cards
DentaQuest a Sun Life company Logo

Industry Insights

Addressing Health Disparities of the Underserved

Health Equity Heroes provide vulnerable groups with access to oral health care and much more.

DentaQuest a Sun Life company Logo

Industry Insights

Windward: A Better Way to Process Dental Claims

Windward is fully automated and can auto-adjudicate a claim in less than a second, in addition to processing thousands of workflows, edits and clinical decision processes to meet client needs.

clipboard icon with background

Industry Insights

Three Keys to Medicare Advantage Dental Compliance

Your Medicare Advantage plan's integrity and health depend on regulatory compliance and robust fraud, waste and abuse strategies.

DentaQuest dental benefits

Industry Insights

Medicare Advantage Dental Done Better by DentaQuest

Increase your plan’s value, differentiation and impact with DentaQuest’s dental and vision solutions.

NCQA accreditation logo with background

Industry Insights

DentaQuest Earns Two NCQA Accreditations

NCQA certified DentaQuest for utilization management and credentialing, using voluntary assessments governed by the industry’s “strictest quality standards”

Virginia backdrop with state outline and heart

Industry Insights

New DentaQuest Contract Continues Virginia Medicaid Oral Care

Contract renewal continues DentaQuest’s longstanding partnership with Virginia Department of Medical Assistance Services to improve oral health outcomes statewide for children and adults 

Virginia backdrop with state outline and heart

Industry Insights

Working to Increase Dental-Care Access in Virginia 

DentaQuest’s recent partnership with the Virginia Health Care Foundation  incentivizes dental clinicians to join safety net dental practices across the state

senior adults using teledentistry for dental care

Industry Insights

Boost Medicare Advantage Satisfaction with Dental Excellence

Use personalization and connection to differentiate your health plan among Medicare Advantage members

mom texting on phone with baby in lap

Industry Insights

Digital Engagement Boosts Member Utilization, Satisfaction 

HIPAA-compliant, third-party texts increase dental member utilization by 13%

DentaQuest logo

Industry Insights

Executive Spotlight: Cheryl Polmatier

Gain insight on work/balance, relationship-building, and accountability from Cheryl Polmatier, AVP at DentaQuest and advisory board member of Women in DSO.

DentaQuest dental benefits

Industry Insights

Expert Q&A: Oral Health’s Impact on Substance Abuse and Addiction Treatment

When addiction and substance abuse come to mind, most people imagine damage to the lungs, heart or brain — not oral health injuries to teeth or gums.

DentaQuest a Sun Life company Logo

Industry Insights

Education Can Counteract Health Disparities

See how four Health Equity Heroes fight health disparities with education – from the grassroots level through clinical academia.

DentaQuest a Sun Life company Logo

Industry Insights

Community Partnerships Help to Solve Health Disparities

See how three Health Equity Heroes help make healthy living possible for the people around them.

DentaQuest logo

Industry Insights

Anatomy of a Powerful Dental Network Solution

To reach Medicare Advantage members, health plans need a dental partner with network solutions that deliver greater access and better performance.

dentist showing patient xrays in dental chair

Industry Insights

How Value-Based Care Benefits Members, Providers and Plans

A model that rewards dental clinicians for high-quality, cost-efficient care

Couple reviewing Medicare Advantage plans

Industry Insights

How and Why Dental is the Twinkle in Medicare Advantage Stars

The right dental benefits partner can boost member experience and plan success

Dental patient learning about preventive dental care

Industry Insights

Five Big Preventive Dental Care Wins in 2022

At DentaQuest, we know that improving the oral health of all starts with providing equitable access to dental care for all. Considering that nearly 74 million Americans lack dental benefits, there is a lot of work to be done to break down barriers to care.

Louisiana's National Guard Promoting Dental Health

Industry Insights

DentaQuest’s Mission Month Dental Health Outreach Program 2022

Once fall rolls around, everything gets a bit busier and with the world seemingly moving 100 miles per minute, it’s important to slow down and take time to help those in need. That’s why every October, DentaQuest employees take time to give back to their local communities with our dental health outreach program) and make a difference.

DentaQuest logo

Industry Insights

On the Road with DentaQuest's Medicare Advantage Team

DentaQuest’s Medicare Advantage team was on the road helping to support clients as they talked to brokers and customers about the value of offering plans that include dental and vision benefits for seniors.

National Native American Heritage Month with Dr. Darlene Sorrel

Industry Insights

National Native American Heritage Month — Spotlight on Dr. Darlene Sorrell

One population that is severely underrepresented are American Indians/Alaskan Natives (AI/AN), making up only 0.3% of the workforce. That’s why it’s so important to celebrate pioneers in the industry who are paving the way for the next generation of dentists — dentists like Dr. Darlene Sorrell.

DentaQuest a Sun Life company Logo

Industry Insights

Medicare Advantage Can Close the Gap For Dental Plans For Veterans

Yet it also would likely not be shocking to most veterans that VA benefits can be inadequate and hard to access. That goes double for dental plans for veterans.

Reviewing DentaQuest's case management program to provide optimal dental health care

Industry Insights

Improving Access to Dental Health Care Through Case Management

It’s no secret that access to dental health care is an ongoing issue in our country, with emphasis drawn to it after the conversation around expanding Medicare.

Oral health a focus at the Black Maternal Health Conference

Industry Insights

Why Oral Health was a Focus at the Black Maternal Health Conference

Amber Bonnaig, DDS, dental director at DentaQuest, had the opportunity to present at the 2022 Black Maternal Health Conference and Training Institute™.

Health Equity Hero logo

Industry Insights

Health Equity Hero: Dr. Mary Martin and Smiles for Success

When Dr. Mary Martin saw an article written by a female dentist on battered women and oral health back in 1995, it sparked an idea and a passion that would change the lives of hundreds of women across the country.

Expanding Care for Adults with I/DD

Industry Insights

“It Made My Heart Go Light” — Expanding Care for Adults with I/DD in Louisiana

When the state of Louisiana recently passed legislation to provide comprehensive adult dental benefits for people with intellectual and developmental disabilities (I/DD), it was cause for celebration.

Louisiana state representative Rhonda Butler

Industry Insights

Health Equity Hero: Louisiana Representative Rhonda Butler

As a parent of an adult with intellectual and/or developmental disabilities (I/DD), Louisiana state representative Rhonda Butler understood from experience that dental care is the number one unmet need among adults with I/DD.

Dr. Alex Barrera, DDS

Industry Insights

Health Equity Hero: Dr. Alex Barrera Sets a New Standard for Inclusive Dentistry

When we first met Dr. Alex Barrera last summer, we knew he was a trailblazer.

DentaQuest logo

Industry Insights

Share Your Why - DentaQuest Customer Service with Jesus Jimenez

CRM Production Support Manager Jesus Jimenez oversees the team responsible for creating and maintaining member, client and provider web portals. Optimizing and continuously improving these digital gateways is critical to ensuring a stellar customer experience. Jimenez understands the importance of “delivering excellence,” one of DentaQuest’s five core values, and regularly emphasizes it to his team.

Lorraine LaPorte, LSW

Industry Insights

Health Equity Hero: Lori LaPorte and Oral Health in Substance Use Disorder Recovery

Lori LaPorte’s personal and professional life has revolved around the issue of substance use disorder.

Health Equity Hero logo

Industry Insights

The Hero Behind DentaQuest’s Health Equity Heroes

DentaQuest’s Health Equity Heroes program has recognized 67 heroes across 23 states and contributed more than $225,000 to local community organizations.

Community Celebrates Pride Month

Industry Insights

How the DentaQuest Community Celebrates Pride

executive spotlight kamila chytil

Industry Insights

Executive Spotlight: Kamila Chytil — ”Adjusting Leadership Styles to Fit Today’s Workforce”

Kamila Chytil, executive VP and COO at DentaQuest, shared her perspective on adjusting leadership styles with Profiles in Diversity Journal®

DentaQuest a Sun Life company Logo

Industry Insights

Share Your Why - DentaQuest's Case Management With Gonzalo Perez

For Manager of Dental Case Management Gonzalo Perez “living the DentaQuest mission” means no one is left behind.

DentaQuest logo

Industry Insights

Employee Spotlight: Hyon Leon

Employee Spotlight - Korean American, Hyon Chu Leon, director, data analytics and underwriting at DentaQuest.

DentaQuest a Sun Life company Logo

Industry Insights

Improving Dental and Mental Health Through Case Management

At DentaQuest, our case management team has a unique and up-close role helping those who are most vulnerable overcome barriers to care.

Understanding maternal mortality

Industry Insights

Maternal Mortality: Making Strides Expanding Health Coverage

April is Minority Health Month, making today an opportune time for all of us to recognize progress toward reducing maternal mortality.

A Member Advocate Specialist Steps Up to Help a Community in Crisis

Industry Insights

A Member Advocate Specialist Steps Up to Help a Community in Crisis

As neighbors came knocking for assistance, Anel Torres, a member advocate specialist at DentaQuest, took action to help provide clean water to the community.

Happy National Dentist Day

Industry Insights

Recognizing Women Dental Leaders for International Women’s Day and National Dentist’s Day

As we celebrate both National Dentist’s Day and International Women’s Day in March, we’re taking this opportunity to recognize the gender disparity in dentistry.

DentaQuest and Campbell Dental Care

Industry Insights

Prioritizing Preventive Care: A Conversation With TennCare Providers

We’re committed to promoting preventive care and helping patients prioritize it beginning in early childhood and lasting throughout their adult life.

DentaQuest a Sun Life company Logo

Industry Insights

Recognizing Dentistry Leaders: Four Black Dentists Who Broke Barriers

Up until the late 1800s, black dentists were nearly unheard of. Black Americans had little to no access to proper dental care.

DentaQuest a Sun Life company Logo

Industry Insights

Share Your Why - Ugonna Onyekwu

Though Senior Compliance Analyst and Civil Rights Coordinator Ugonna Onyekwu’s time is focused on ensuring that DentaQuest takes the steps necessary to comply with applicable rules and regulatory, statutory and contractual obligations, he maintains a personal connection to the DentaQuest mission.

Dentist applying dental sealant

Industry Insights

Sealants Make Sense — Not Just During Children’s Dental Health Month

One particularly important tool for children’s oral health is dental sealants. That’s why this year, the ADA is educating adults on the benefits of sealants for children.

national hispanic heritage month

Industry Insights

Hispanic Heritage Month — A Conversation with Dr. Bertha Alarcon

As we celebrate Hispanic Heritage Month, we sat down with Dr. Bertha Alarcon, for a conversation about the importance of representation in dentistry.

DentaQuest logo

Industry Insights

Oral Disease Management

Gain insight into preventive care and the future of dentistry from an expert discussion panel led by DentaQuest and 3M.

Preventistry Pulse

PREVENTISTRY PULSE

The newsletter designed for anyone who wants to improve oral health for themselves, their families, customers or communities.